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Abstract

The abstract provides a clear background and objective but lacks sufficient detail regarding the methodology and results, making it difficult to evaluate the impact of the research. The study aimed to explore the integration of communication strategies within ESP frameworks to enhance soft skills development. A mixed-methods approach, combining quantitative quasi-experimental design and qualitative interviews with 100 employees undergoing ESP-soft skills training, was used. The findings highlighted significant improvements in communication skills, including a 25% increase in active listening, enhanced negotiation skills, and better cultural sensitivity. Participants also reported increased confidence and improved client interactions, demonstrating the effectiveness of the training. These results suggest that incorporating communication strategies into ESP training not only boosts language proficiency but also fosters essential soft skills for handling complex workplace dynamics. The study offers valuable insights for both theory and practice, providing a framework for corporate trainers to develop comprehensive training programs that prepare employees for the challenges of modern workplaces.

Keywords

Communication Strategies Corporate Training English for Specific Purposes (ESP) Mixed-Methods Research Soft Skills Development

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